FAQs for Our Product

Samples of prescription lenses are included in the package that can be taken for a local optician to customize. Or you can contact our official partner Lensology (https://lensology.co.uk/ar-glasses-lenses/ ) to provide information on the appropriate degree for your prescription glasses.

Our RayNeo Air 2 doesn't work directly with Pixel 8 Pro because it doesn't support USB Type-C with DisplayPort (DP) output.
We recommend purchasing our adapter for Android phones lacking DP output and iPhones equipped with Lightning ports.
https://www.amazon.com/TCL-Portable-Adapter-Connecting-Glasses/dp/B0C4BHVRRL

Yes, you can.
The following conditions must be met to watch the 3D video.
1. Video source: the video must be 3D video;
2. Connection method: it needs to be a direct connection. Those using an adapter cable can only watch 2D.
3. Switching mode: Short press the buttons on the left and right temples (regardless of the front and rear sides) at the same time to switch between 2D and 3D modes (the 2D-3D switching function is only available in projection mode).